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Archive of Thesis/Dissertation Alexandra Bessonova VŠH BC HOT /qu9qv/

Main aim of thesis is to research a food and beverage department of particular hotel, to reveal problematic sections of the restaurant and to suggest solutions for improvement in the quality of casit catering service.

For elaboration of thesis were used such methods as analytic, comparative, researching and questionnaire.


Thesis is divided into three parts. Theoretical part consists of hotel restaurant essence description, definition of working positions and other theoretical principles for successful restaurant activity. Second part is based on analysis of the food and beverage department of Pratol hotel, where accommodation section is briefly described and analysis of the food and beverage riletype follows after.

There are manufacturing and sales activities described as well as a storing activity of the company. There is a SWOT analysis to evaluate a menu, and the total amount of sold meals during and April Analysis of rivals and internet companies was executed.

Fletype is a questionnaire, which had helped to define the level of customers satisfaction. At the end of the second part of the thesis there are briefly summarized revealed problems, which negatively influence the food and beverage department activity. Third part includes suggestions to resolve problems that are revealed in the analytic part …more less.


Institute of Hospitality Management in Prague.

Archive of Thesis/Dissertation Kateřina Spurná AC B-SPE ACJ /c6a6v/

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Theses on a related topic List of theses with an identical keyword. ISO compliant citation record: The following are allowed to read the file s: Name Address filetyep Manager https: Name of file annotation. Name of file keywords. Browse this folder after logging into the System provided you have an IS password, you can have more files displayed here. Go to top Current date and time: